Frequently Asked Questions

The Organic Soap Bar

Refund Policy

Due to the nature of our Handmade products we do not offer any refunds, exchanges, or returns. With limited circumstances we may offer a discount or promotion code. If you ever have a problem with a product please email us at info@theorganicsoapbar.com

When will i receive my order?

Your order will ship 5-7 days after the order has been placed. You will receive a tracking number once your order has shipped.
Due to Covid 19 and unprecedented times in our nation, there may be some delays from the Post office.

Can I use your products if I have sensitive skin?

Our products are fully natural so in theory they should be safe for all. Please read the ingredients to make yourself aware of any allergens that could affect you or your family specifically.

Do you accept PayPal?

Yes. This option will appear on the checkout page.

What should I do to make my soap last longer?

Let your soap dry out in between uses, use a Bamboo soap dish so that air can circulate through the bar. We sell them too.

What kind of credit cards do you accept?

We accept Visa, Mastercard, Discover, and American Express.

Can I use your soap to wash my hair?

Absolutely Yes. Our soaps are made with high percentages of Olive oil, and castor oil which provides wonderful conditioning for your hair and scalp.

Do you have Unscented soaps?

Yes, we have unscented soaps that’s very mild and gentle for your skin.